We are very passionate about our recycling program; this gives us the oppurtunity to take in your electronics, instead of throwing them in the dump, saving you money to replace them.   We can recycle all electronic products responsibly, so bring them in to us today! 

National Electronics Service Association, (NESA) began in 1981 as a Nationwide chain of 13 customer repair depots located in major cities across Canada. 

N.E.S.A'S initial mission was to provide Consumer Entertainment product repair, and warranty services.
Since 1981, NESA has expanded its efforts to include Warehousing, Distribution, Electronic Assembly Reworking, Product Re manufacturing, Call Center Support and a great Recycling Program in London, Ontario!

Product scope has also been enlarged to include office equipment and satellite receivers.
 
OUR CONSISTENT TIMELY SERVICE, QUALITY OF WORK, AND PRODUCT RELIABILITY HAS EARNED US A "SUPPLIER OF THE YEAR" AWARD FROM XEROX CANADA LTD.

The objective of NESA is to provide products, service and processes, which conform to applicable products specifications, standards and customer contractual requirements.

It's no wonder that our world class re-manufacturing services are well-known and respected while we are repairing and fixing Electronics in London, Ontario!

Return to top

Our Vision

To be an innovative leader in the consumer industry committed to exceeding the expectations
of our customers, employees and business partners.

Our Mission

We have three mission statements:

1. To understand customer needs so that we can design, service, manufacture, distribute and
support valued products and services in a timely manner.
2. To create an organizational environment that fosters initiative, teamwork, achievement and
quality.

3. To achieve profits necessary to attain and maintain leadership and provide for future growth.
NESA, expects that by accomplishing these missions we will support the Corporate
Quality Policy and provide growth for our business and employees.

Quality Policy

To consistently provide products and services which meet or exceed the quality requirements of our customers through continuous improvements.

Quality is Customer

Satisfaction To achieve, maintain and continuously improve quality is no easy task.

Much thought and planning is dedicated to developing and maintaining a Quality

System. The first step in this process was to develop our Vision and Mission statements.

The components of our Quality System-structure, responsibilities, procedures,

process and resources-are all geared to achieving our Quality Policy.

Our certified quality system, which we have sustained since 1981, has proven to be effective in

improving internal control, business efficiency and customer satisfaction.

Achieving these goals will help us maintain and continuously improve customer satisfaction.

Return to top